Return & Refund Policy

Effective Date: August 5, 2026

At Blenzio, customer satisfaction is our priority. If you experience any issue with your order, we're here to help.

Returns

We accept return requests within 5 days of the delivery date only if:

• You received a damaged product.
• You received the wrong product.
• The product has a manufacturing defect.

To be eligible for a return:

• The product must be unused and in its original condition.
• All original tags, packaging, and accessories must be included.
• Proof of purchase (order number) is required.

Non-Returnable Items

Returns or refunds will not be accepted for:

• Products damaged due to misuse or improper handling.
• Used, washed, or altered products.
• Sale, clearance, or promotional items (unless damaged or incorrect).

Refunds

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method within 5–7 business days.
• Depending on your bank or payment provider, it may take additional time for the amount to appear in your account.

Exchange Policy

We offer exchanges only for:

• Damaged products.
• Defective products.
• Incorrect items delivered.

Order Cancellation

Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled.

How to Request a Return

To initiate a return or exchange, contact us with:

• Order Number
• Clear photos or video of the product
• Reason for the request

Customer Support

• Phone/WhatsApp: 8075021408
• Instagram: @blenzio.in

Our team will respond as quickly as possible and guide you through the process.

Thank you for shopping with Blenzio.